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1. The contract
Order acceptance and the completion of the
contract between you and us will take place on the email confirmation of dispatch of the products ordered.
Kurdistanshop.info
reserves the right not to accept an order for any reason.
These reasons include but are not exclusive to the following:
-
The product you ordered being unavailable
from stock
-
Our inability to obtain authorisation for
your payment
-
The identification of a pricing or
product description error
In case of
Kurdistanshop.info having received full payment for an
order, but Kurdistanshop.info itself
deciding not to fulfill that order,
Kurdistanshop.info will refund your purchase in full.
2. Cancellation of orders
If you decide for any reason to cancel your
order after we have already dispatched the products to you, you
will not receive any kind of refund.
If for any reason you decide to cancel your
order, after you have purchased the products but the goods have
not been dispatched we will charge you an administration fee
equivalent to 12% of the total price of the products ordered and
hence refund only 88% of your payment.
This is because we would
have incurred credit card and administrative charges.
3.Refund and returns policy
If there is a fault with your product you
may return it to us within 20 days of receipt for a replacement
or refund (in this case we will pay for the return of the goods). This does not apply to faults caused by accident, neglect or
misuse.
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